Error occurs while running ipmitool or ipmiutil: “Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0”

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cancel Error occurs while running ipmitool or ipmiutil: “Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0” book Article ID: 295626 calendar_today Updated On: 06-10-2019 Products VMware Tanzu Greenplum Issue/Introduction Symptoms:

While ipmitool or ipmiutil commands are running, the system is unable to identify the file and the driver. This causes the following error to be reported:

[root@mdw ~]# ipmitool sdr type Memory Could not open device at /dev/ipmi0 or /dev/ipmi/0 or /dev/ipmidev/0: No such file or directory Get Device ID command failed Unable to open SDR for reading

Environment

Resolution You can workaround the problem by following the steps below:

  1. Load the driver:

[root@mdw ~] modprobe ipmi_devintf

  1. Check to see whether the driver has been loaded:

[root@smdw ~]# lsmod | grep -i ipmi ipmi_devintf 7729 2

  1. Execute the ipmitool or ipmiutilcommand to verify that they have been executed successfully

  2. [Optional] If ipmitool or ipmiutil does not work after loading the drivers, try restarting the ipmi server using the command below:

[root@smdw ~]# service ipmi restart Stopping all ipmi drivers: may be in use [FAILED] Starting ipmi drivers: [ OK ]

  1. Restart dial home services to ensure that all the dial home alerts are sent to SYR.

Note: If the issue persists, please contact Pivotal Support for further assistance.

Updated: